Shipping policy

Shipping Policy for Sea Siren Gems;

Thank you for choosing our handcrafted jewelry store. We strive to provide a seamless and efficient shipping experience. Please review our shipping policy to understand the details of how we handle the delivery of your orders.

  1. Order Processing Time Once your order is placed and payment is successfully processed, we will begin processing it promptly. Our typical order processing time is 5 business days. Please note that during peak seasons or due to unforeseen circumstances, processing times may be slightly longer. We appreciate your patience and understanding.

  2. Shipping Methods and Rates We offer various shipping methods to accommodate different delivery preferences and locations. The available options and corresponding rates will be displayed during the checkout process. Shipping rates are calculated based on the destination, weight, and dimensions of the package.

  3. Delivery Timeframes The estimated delivery time depends on the shipping method selected and the destination. Please note that these are approximate timeframes and are subject to factors beyond our control, such as customs clearance or unforeseen transportation delays. The estimated delivery timeframes are provided by the shipping carriers and are not guaranteed.

  4. Tracking and Notifications Once your order is shipped, we will provide you with a tracking number, if applicable, along with instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment. Additionally, we may send you email notifications to keep you informed about the status of your order, including shipment confirmation and any updates regarding delays or issues.

  5. International Shipping We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country's customs authorities. These charges are the responsibility of the recipient and are not included in the product or shipping prices. Please check with your local customs office for information on any applicable fees or restrictions.

  6. Shipping Address Accuracy It is your responsibility to provide accurate and complete shipping information during the checkout process. Please double-check the accuracy of your shipping address, including any apartment or unit numbers, to ensure smooth delivery. We will not be responsible for any delays or delivery issues arising from incorrect or incomplete address details provided by you.

  7. Lost or Damaged Packages While we take great care in packaging and shipping your orders, occasionally packages may be lost or damaged during transit. If your package does not arrive within the estimated delivery timeframe or if it arrives damaged, please contact our customer support team as soon as possible. We will work with you and the shipping carrier to resolve the issue and ensure a satisfactory outcome.

  8. Changes to the Shipping Policy We reserve the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

If you have any questions or require further assistance regarding our shipping policy, please contact our customer support team at:

Sea Siren Gems,

Email: SeaSirenGems@gmail.com

Minneola, FL 

Our team will be happy to assist you and provide any necessary information or clarification.